Privacy Statement

Data Protection Statement

Security is of great importance to us at Fibrenetix, not only when it comes to our solutions and products, but also in terms of protecting our partners and customers privacy.

Fibrenetix take the protection of your data seriously. Our protection measures therefore closely follow the provisions of the EU General Data Protection Regulation (GDPR) in its respective current version. Below we have outlined how we handle your personal data at Fibrenetix ApS.

As a rule, it is possible to use our website without having to provide any personal data. As far as personal data (e.g. names, addresses and email addresses) is collected on our pages, this is always carried out on a voluntary basis wherever possible. This data will not be passed on to third parties without your explicit consent.
We would like to point out that data transmission in the Internet (e.g. when communicating via email) may be subject to security gaps. It is impossible to completely protect data from third-party access.

What data do we collect?

Fibrenetix collects the following data:

  • Personal identification information  from our Contact Info Forms (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Fibrenetix with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Complete a Contact Form.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser cookies.

How will we use your data?

Fibrenetix collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

When Fibrenetix ApS processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Your personal data is stored by Fibrenetix ApS on a server in Denmark and USA with state-of-the-art protection and is secured against unauthorized access. Fibrenetix ApS employees are obligated to maintain confidentiality with regard to personal data.

Fibrenetix ApS also provide registration forms on this website that can be used to register for training, events and the like. The input required for this purpose, such as address data, name and contact information of the person registering, is transferred internally by Fibrenetix ApS to the persons responsible for processing and used solely for the intended purpose of processing the registration. The e-mail address and telephone number provided in this context are needed so you can be contacted in case of follow-up questions regarding your registration, and so that we can send you a reservation confirmation and further information about the events.

Market contact

On occasion we may contact you to provide you with market information that we believe is of interest to you, or we may ask for your opinions in a market survey. We may also notify you of your ability to subscribe to a number of e-newsletters that provide, for example, up-to-date information on our current products or solutions. You will always have the option of telling us whether or not you want to receive such market information or be involved in our research activities.

You have the right at any time to stop Fibrenetix ApS from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

Transfer of Personal Data

Fibrenetix ApS will not sell, trade or lease to third parties your Personal Data. Unless we have informed you otherwise and have obtained your permission, or the law forces us to, we will only use the collected Personal Data within Fibrenetix ApS or with business partners that act on our behalf.

As stated previously, you have the option of letting us know if you do not wish to receive unsolicited direct marketing materials, and we will strive to honor your request.

What are your data protection rights?

Fibrenetix ApS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Fibrenetix ApS for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Fibrenetix ApS correct any information you believe is inaccurate. You also have the right to request Fibrenetix ApS to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Fibrenetix ApS erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Fibrenetix restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Fibrenetix processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Fibrenetix transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +971 4 296 6767

Or write to us: stephane@fibrenetix.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Fibrenetix use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Fibrenetix use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and which location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Fibrenetix use these cookies to collect information about your visit to our website, the content you viewed, the links you followed, information about your browser, device, and your IP address. Fibrenetix sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Fibrenetix website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Use Of Social Media Platforms

Fibrenetix not only make information available on our own website, but also on social media platforms such as Facebook, Twitter, YouTube, LinkedIn and similar. Likes or similar may be assigned to pages or individual articles on these platforms. The input of personal data is not intended. Furthermore, Fibrenetix do not transmit or evaluate any personal information such as user-specific statistics.

Changes to our privacy policy

Fibrenetix ApS keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 November 2020.

Miscellaneous

We will need to adapt this Privacy Policy from time to time in consideration of applicable legal requirements regarding data protection. Always make sure that you have read the latest version.

If Fibrenetix ApS commission partner companies to perform specific services, data protection regulations will be transferred to the contracts with these partners and the partners will be obligated to comply with data protection.

Your trust is important to us. We are therefore happy to answer any questions regarding the processing of your personal data at any time. If you have any questions that are not answered in this Privacy Policy, or if you would like more information about a specific aspect, please contact us at: stephane@fibrenetix.com

How to contact us

If you have any questions about Fibrenetix privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: stephane@fibrenetix.com

Call us: +45 70 22 10 16

Or write to us at:

Fibrenetix
Fibrenetix House
Langebjerg 23B
4000 Roskilde
DENMARK